Apology: Server troubles at PennStateHoops.com

Sincere apologies for the problems we began experiencing last night on PennStateHoops.com.

The hosting company upgraded its operating system over the weekend, and this caused some of its clients’ databases to fail intermittently. This is what we experienced during the game last night.

The IT staff at PennStateHoops.com mistakenly assumed that it was a denial of service attack, so they began feverishly applying overdue security upgrades. When that didn’t work, they attempted to upgrade the content management system – well into the night.

That went poorly.

Rest assured, several people have been fired, others are under review and operating on probation, and some of the IT work will now be outsourced to Aroostook County. We are working on the paperwork for that as we speak.

In the meantime, we have

More cleanup work is expected in the days ahead.

We apologize for any inconvenience.